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Remote Therapeutic Monitoring

RTM made effortless.

Copper Health is the full-service remote therapeutic monitoring partner for physical therapy practices. We handle the admin, keep patients moving over text, and add roughly $150 per patient every month — with no upfront or fixed fees.

~$150
added revenue / patient / mo
~85%
patient utilization
HEP engagement
How it works

Everything RTM should be — handled for you.

We add a new, recurring revenue stream to your practice and keep patients engaged in their recovery — without adding a single task to your clinicians' day.

Full-service RTM

We run remote therapeutic monitoring end to end — enrollment, monitoring, documentation, and billing support — so home-exercise-program adherence climbs while your team saves hours.

Zero added admin for your staff

Clinician guiding an older patient through a strengthening exercise

Care that continues between visits.

A text-first experience patients actually respond to — so their home program keeps working long after they leave the clinic.

Text-based engagement

Patients get simple SMS check-ins and reminders — no app to download, no account to create. Meeting people where they already are drives real, sustained participation.

~85% utilization · 3× engagement

Patient following a home exercise program with a laptop in their living room
Woman stretching at home in warm morning light

No upfront or fixed fees

Copper Health is an RTM partner, not another subscription. Nothing to pay upfront and no fixed monthly fee — we're compensated on the RTM volume we help you enable.

~$150 added revenue / patient / mo

~$150
added revenue / patient / mo
~85%
patient utilization
HEP engagement
Physical therapist guiding a patient through a knee mobility exercise
Older couple walking together outdoors after recovery
Trusted by

Physical therapy practices growing with Copper Health.

From independent clinics to multi-site groups, teams partner with us to add RTM revenue and keep patients engaged.

  • Kitsap Physical Therapy
  • Total Rehab
  • Columbia Gorge Physical Therapy
  • Prolete Physical Therapy & Sports Medicine
  • Fyzical Therapy & Balance Centers
  • Fremont Therapy Group
  • Complete Physical Rehabilitation
  • Precision Physical Therapy
RTM, explained

Questions about Remote Therapeutic Monitoring.

A plain-language primer on how RTM works for physical therapy practices — what it covers, who can bill it, and how the numbers add up.

What is Remote Therapeutic Monitoring (RTM)?

RTM is a Medicare-recognized care model that lets a physical therapy practice stay connected to a patient's recovery between visits. Using a device or software that qualifies as an FDA medical device, your team tracks non-physiologic information — home-exercise-program adherence, reported pain, mobility, and how the patient is responding to therapy — and is reimbursed for reviewing that data and acting on it.

CMS introduced the first RTM codes in the 2022 Physician Fee Schedule specifically to bridge the gap between appointments, where much of the guidance given in clinic is quickly forgotten and only a minority of patients complete their home programs on their own.

How is RTM different from RPM (Remote Physiologic Monitoring)?

They sound alike but cover different data and different clinicians. RPM tracks physiologic measurements such as blood pressure, weight, glucose, or blood-oxygen levels, usually through a connected device that transmits readings automatically, and only physicians and certain non-physician practitioners can bill it.

RTM was built for the therapy world: it monitors non-physiologic data — musculoskeletal and respiratory status plus therapy adherence and response — it allows patient self-reported entries, and, crucially for a PT clinic, physical therapists and other qualified therapists can furnish and bill it directly. The two cannot be billed for the same patient in the same calendar month.

Can physical therapists bill for RTM, and who else can?

Yes. Under CMS rules, RTM falls within the scope of physical therapists, occupational therapists, and speech-language pathologists, alongside physicians, subject to applicable state practice laws.

When a therapist furnishes RTM, CMS treats it as a “sometimes therapy” service, so it belongs under a therapy plan of care and carries the appropriate therapy modifier. PTAs and OTAs working under supervision can also contribute toward the monthly treatment-management time.

What data and conditions does RTM cover?

RTM centers on therapy-relevant, non-physiologic information rather than vital signs. For a PT practice that typically means musculoskeletal status, home-program adherence, pain and symptom reports, functional progress, and outcome measures, and it can extend to respiratory-system monitoring.

A key distinction from RPM is that the information does not have to stream automatically from a device — patient-entered data, such as logging completed exercises or answering a check-in, counts, as long as it flows through a qualifying medical device or software.

What are the RTM CPT codes, and how does billing work?

RTM codes fall into two groups: service codes and treatment-management codes. The core set most PT clinics use includes an initial setup-and-education code billed once per episode of care (98975), a device-supply code for musculoskeletal monitoring based on days of data in a 30-day window (98977, for 16–30 days), and monthly treatment-management codes for provider time spent reviewing data and communicating with the patient (98980 for the first 20 minutes, with 98981 as a 20-minute add-on).

Effective January 1, 2026, CMS added lower-threshold musculoskeletal codes recognizing shorter engagement — a device-supply code for 2–15 days (98985) and a management code for 10–19 minutes (98979) — so more of the work clinicians already do becomes billable. Exact code selection and payment follow the current Medicare Physician Fee Schedule, so confirm specifics with your payers.

What does a practice need to bill RTM correctly?

A few conditions must be met. Monitoring has to run through a device or software meeting the FDA's definition of a medical device, and you should obtain and document the patient's consent to participate.

Device-supply codes require a minimum number of days of data within a 30-day period, while the monthly management codes require sufficient provider time plus at least one live, interactive conversation with the patient or caregiver during the month — a real-time phone or video touchpoint. Texts, emails, and chat messages can support the care but do not, on their own, satisfy that live-communication requirement. Documenting the device, the days of data, the time spent, and the clinical decisions made is what keeps each claim defensible.

How much added revenue can RTM create for a PT practice?

It depends on how many patients you enroll and how consistently they engage, but the codes are designed to stack: a one-time setup fee at enrollment, a monthly device-supply payment, and monthly management payments that grow with provider time. In practice this commonly works out to roughly $150 in added monthly revenue per enrolled patient.

The 2026 code additions let clinics capture shorter-duration and lower-intensity monitoring that previously fell below billing thresholds, widening the pool of eligible patients. Because RTM reimburses work many clinicians are already doing between visits, it tends to add revenue without disrupting the schedule.

How does Copper Health make RTM easy?

Copper Health runs RTM as a full-service partner rather than another piece of software for your team to manage. We handle enrollment, day-to-day monitoring, patient engagement over simple text messages — no app to download — and the documentation that supports billing.

There is nothing to pay upfront and no fixed monthly fee; our compensation is tied to the RTM volume we help you generate. The result is a new recurring revenue stream and stronger home-program adherence, without adding tasks to your clinicians' day.

This overview is educational and reflects CMS Medicare Physician Fee Schedule guidance; it is not billing or legal advice. Have a question we didn't cover? Talk with our team.